Legal Information

Terms and Conditions

1. Scope of Services

Tech Revamp, LLC ("Tech Revamp") shall provide managed IT services as detailed in the Service Agreement or Statement of Work ("SOW"). This includes clearly outlined project objectives, specific deliverables, estimated timelines, exclusions, and limitations explicitly agreed upon by both parties.

2. Payment Terms

The Client agrees to compensate Tech Revamp according to the fee schedule outlined in the SOW or Service Agreement. Invoices shall be issued monthly or as otherwise agreed, payable within 15 days from the date of invoice unless stated otherwise. Any additional expenses incurred during the delivery of services will be billed separately, subject to prior approval by the Client.

3. Confidentiality

Both parties acknowledge that during the term of engagement, they may exchange confidential information. Tech Revamp agrees to maintain the confidentiality of all sensitive Client data and information. This obligation extends beyond termination of the agreement. Neither party shall disclose confidential information without written consent, except as required by law or judicial order.

4. Intellectual Property

All intellectual property rights related to the deliverables and original materials created specifically for the Client by Tech Revamp under this agreement shall belong to the Client upon full payment. Any pre-existing intellectual property owned by Tech Revamp or third parties shall remain with the original owner and may be licensed to the Client as required, according to the terms explicitly defined in the SOW.

5. Limitation of Liability

Tech Revamp's total liability to the Client for any claims, losses, damages, or expenses arising from services rendered shall not exceed the total fees paid by the Client under the applicable SOW or Service Agreement. Tech Revamp shall not be liable for any indirect, consequential, or incidental damages, including lost profits or data.

6. Acceptable Use Policy (AUP)

The Client agrees to use Tech Revamp's services solely for lawful and legitimate purposes. Any use that violates applicable laws, regulations, or compromises the security or functionality of services provided is strictly prohibited and may result in immediate termination of services.

7. Service Level Agreements (SLAs)

Specific SLAs detailing uptime, response times, and support expectations shall be outlined in individual Service Agreements or SOWs. Tech Revamp will make commercially reasonable efforts to comply with these SLAs.

8. Force Majeure

Neither party shall be liable for delays or failures in performance due to circumstances beyond reasonable control, including natural disasters, strikes, interruptions in utility or network services, or government actions.

9. Termination and Dispute Resolution

Either party may terminate this agreement upon written notice if the other party breaches any material term and fails to remedy such breach within 15 days of receiving written notice. Disputes arising out of or relating to this agreement shall first be addressed through mediation. If unresolved, disputes will be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Illinois, United States.

11. User Consent and Acceptance

By engaging Tech Revamp's services or accessing our website, you explicitly consent to and agree to comply with these Terms and Conditions and our Privacy Policy.